A Practical Guide to SOA for IT Management
Web services and a service-oriented architecture represent the design blueprint for the IT infrastructure of the near future. Together, they offer a standards-based approach to making IT dynamically interoperable, dramatically improving responsiveness and business agility. The debate has become not whether to implement SOA, but how to implement SOA for the maximum advantage and business value.
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EMA: Optimizing ITIL Best Practices with Mercury BTO
Mercury, long known for its application management and testing software, offers a range of products that support ITIL best practices. In this paper, EMA describes how Mercury`s Business Technology Optimization solution set maps to ITIL disciplines and enables users to tailor ITIL processes to meet particular business requirements.
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Implementing ITIL Change, Configuration, and Release Management for Maximum Business Value
This white paper, co-developed by Mercury and Pink Elephant, defines the key processes in change, configuration, and release management.
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ITIL Best Practices for IT and Business Alignment
Learn how Mercury`s Business Technology Optimization (BTO) solutions are uniquely positioned to help organizations successfully implement and enhance the guiding principals of Information Technology Infrastructure Library (ITIL).
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ITIL Best Practices: Maximizing the Business Value of IT
Find out how Mercury helps organizations maximize the business value of IT with ITIL best practices in change management, service-level management, and across the application lifecycle.
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UML for the C Programming Language
