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Business Description |
HP is a global technology solutions provider to consumers, businesses and institutions. The HP Software portfolio for business technology optimization, information management, business intelligence, and communications and media help IT ensure every dollar invested delivers business outcomes, helps businesses classify, preserve, discover, analyze, and recover information faster to manage information and compliance, provide timely insight and actionable intelligence, and deliver personalized, content-rich customer experiences to ensure loyalty and drive new revenue. |
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White Papers
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3 Simple Steps to Self Service
IT complexity is only increasing. Having an automated catalog and request management can help IT organizations enhance service cost and quality by streamlining and standardizing processes, and reducing the number of services available to improve quality. Download this white paper to learn a three-step process for achieving an effective service catalog.
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4 Steps to Standardizing IT Service Management
With process and tool standardization, IT organizations have been able to improve service levels, reduce costs, meet compliance objectives, and facilitate consolidation. This white paper will explore a best practice approach to ITSM standardization, designed to deliver quick wins and rapid ROI in four steps. Learn more with this best practice white paper.
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A Practitioner’s Guide to More Efficient Network Management
The networks you manage are the foundation of the enterprise. Internal communications and collaboration, essential business processes, contact with customers, and revenue-generating transactions all depend on the performance and reliability of the network.
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Agile and the Cloud: Why Automation Application Deployment Matters
Cloud computing has many benefits, but also presents the risk of compounding errors when application changes are cloned onto multiple machines. Get insight into how to deploy applications and changes in cloud environments using repeatable and compliant agile development methodologies.
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Agile Development Meets IT Operations – In the Cloud
Clearly, cloud computing is no longer fluff. Real-world organizations are attaining new levels of efficiency, flexibility, and cost savings by deploying cloud-based services. This paper explains how agile and cloud-computing initiatives can act as catalysts to the ever important relationship between development and operations. The result is higher-performing, easier-to-manage, more reliable and more cost-efficient applications and services. Whether you’re using Agile methodologies or a traditional waterfall approach, this white paper can tell you how cloud can be your opportunity to integrate apps and ops into an seamless team that produces and maintains higher-quality applications and services.
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Case Studies
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Boeing Commercial Aviation Services IT Performance, Availability, Customer Satisfaction Soars
Implementing HP Application Performance Management software gave Boeing’s Commercial Aviation Services division the tools it needs to become more proactive. It’s been a highly visible and successful implementation, and is recognized as meriting replication across the division’s entire line of business.
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Case Study: Constellation Energy’s Path to Business-IT Transformation and Value
In 2002, Constellation Energy embarked on a business transformation to enable fourfold business revenue growth. This case study focuses on the IT organization’s transformation to a shared, service-centric organization, and the business partnership it gained along the way.
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HP Business Service Management Software Resolves ITSM Problems at Virgin Atlantic
Virgin Atlantic Airways wanted to select and deploy an integrated monitoring toolset to raise end-user satisfaction, reduce service disruption, increase application performance and enhance the visibility of infrastructure problems. Read this case study to find out why they chose to deploy an integrated HP Software solution comprising HP Operations Center and HP Business Availability Center.
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IDC: Using HP Network Automation to Improve Network Availability and Reduce Costs
A European-based telecommunications provider specializing in mobile network operation deployed HP Network Automation to increase IT staff productivity, improve network availability, and reduce costs — resulting in a three-year benefit of $6.9 million. Download today to learn more from this IDC case study offered by HP Software.
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Using HP Network Management to Improve IT Staff Efficiency and Customer Satisfaction
A United States–based global consumer products company deployed HP Network Node Manager i (NNMi) to provide more visibility into the root cause of network faults and reduce the costs associated with hardware, software, and outside vendor support. To learn more, download this IDC case study offered by HP Software.
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Webcasts
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Application Management in 2010: How to Manage Your Internal and Cloud Apps
Hear industry experts from Gartner and HP Software share important information regarding Application Performance Management (APM). This webcast also features the story behind Blue Cross Blue Shield of Florida and their implementation of HP’s APM solution.
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Improve Customer Satisfaction and Maintain Service Levels in Virtualized Environments
Take the next step to maximize virtualization management ROI. Download this Web Event to learn the art of application management for virtualized environments and how to mitigate business risk.
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Optimizing Service Modeling, Discovery, and Monitoring for VMware Environments
Virtualization has the potential to dramatically reduce capital costs, but the extra layers can add complexity. This Web Event discusses the current state of virtualization, unintended consequences including virtual sprawl and tips for managing a virtual environment.
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Protecting Virtualized Environments from Disaster with HP Data Protector
We need server virtualization to help achieve greater operational efficiency but it’s also creating new challenges in backup and recovery. No one can afford any data loss or downtime.
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Testing Smarter and Faster with Virtualization
New virtualization technologies have brought increased flexibility and immediacy to building applications right and ensuring minimal risks. Download this Web Event to learn how to harness the power of virtualization technologies to improve your testing efficiencies, qualify outcomes and hit the virtual target with increased accuracy.
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Research Reports
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Customer Study: Real-life Benefits of IT Automation
Any IT organization that is serious about reducing costs and increasing effectiveness is embracing automation. IT automation has been proven to deliver significant benefits including cost reductions, time savings, improved consistency, and increased reliability. Only one real question remains: Just how far can automation take an organization in real implementations?
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EMA Application Discovery & Dependency Mapping (ADDM) Radar Report - HP Profile
Application Discovery & Dependency Mapping (ADDM) solutions are the foundation for automating the creation of service models-- the "nirvana" that every IT group seeks. Since every vendor has its "secret sauce," this EMA report sheds light on the key ADDM players and the capabilities of their products.
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EMA Radar for Business Service Management (BSM)
“Business Service Management” (BSM) is far from linear in meaning and each vendor represents a unique design point. Download this research report to learn how to develop an effective short list based on targeted priorities, budget, existing investments, maturity level and other specifics.
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Five Steps to Successful Integrated Cloud Management
Based on the experiences of early cloud adopters, IDC Research Vice President, Mary Johnston Turner identifies five steps for successful integrated cloud management. These strategies help IT organizations dramatically improve application provisioning time and costs, accelerate development, and improve business agility. This practical guide will direct readers on the opportunities for rapid payback—typically 12-24 months.
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Gartner MarketScope for IT Asset Management 2010
IT asset management tools are continuing to show strong market growth, and adoption is on the upswing. Find out how HP Software is rated.
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Technology Briefs
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IT Service Catalog: Where IT Users and Service Meet
A service catalog delights users with an online storefront from IT that lets them easily order the goods and services they need to do their jobs. And it empowers IT by enabling them to deliver services more efficiently and at lower cost. This paper presents HP Service Manager Service Catalog from the perspective of each of the principal users—the end user who requests service, the request approver, and IT.
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Solution Brief: Assuring Business Continuity in Virtualized Environments
Lose your fear of losing your data. HP Data Protector software can provide complete data protection for your virtualized environment, including support for the whole virtual machine and all of its application data. Let us explore how.
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Product Demos
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Discover I.T.: Building Service Models Using HP DDMA
Reduce the complexity of change through visibility. HP Discovery and Dependency Mapping Advanced Edition (DDMA) software provides visibility into IT by automatically and continuously mapping applications and infrastructure elements and generating top-down views of the business services.
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Take a Tour of HP Service Manager
Watch this 25 minute demo to see unique features that allow you to manage all facets of your ITSM environment with emphasis on ITIL v3 service oriented approach. The latest release of HP Service Manager automates and integrates key IT processes such as incident, problem, change and release management. See how you can give users the convenience of self-service, catch unplanned changes, analyze risk, and gain ultimate order, efficiency and control.
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Take a Tour to See How you Can Accelerate your Application Deployment Process
Watch this demonstration and learn how you can reduce your deployment times by up to 85%. HP Applications Deployment Manager enables you to automate the deployment of your applications for better quality and faster time to release, leveraging security, control and scalability for ongoing application management. See it in action now.
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