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White Papers
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10 Questions to Ask Your Hosted IP PBX Provider
Signing up for a hosted IP PBX provider is just like signing up for cable TV; the provider is trying to lock you in to a long-term contract at terms that give them the most profit, while you’re just trying to get the service and features you need at the lowest possible price. Read this white paper to learn the ten questions you should ask hosted IP PBX providers before you sign on the dotted line.
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2010 Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. If you’re reading this document, it’s highly likely that you are in the market to purchase a business phone system. By now, you have no doubt discovered that buying a business phone system is not an easy task.
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2010 Enterprise Phone Systems Comparison Guide
The telephony market for enterprise businesses has continued to evolve. What’s the latest and greatest? Is your current phone system still ideal for your business needs?
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Buyer's Checklist: Hosted PBX Service Plans
This informative white paper will help you understand the crucial questions and the information you need to understand before you buy. Read this paper to learn what questions you need to ask before committing to a hosted IP PBX provider.
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Buyer's Guide: SMB Phone Systems
A business phone system caters to the voice communication requirements of an organization, effectively managing the incoming and outgoing calls of the business. There are a number of telephony solutions in the market. This SMB (Small to Medium-Size Business) Phone Systems Buyer’s Guide is designed to help decision makers quickly identify their specific needs, a critical step to take before contacting vendors and comparing product options.
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Research Reports
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Hosted PBX Comparison Guide
VoIP-News compared the basic functions and features of seven of the leading Hosted PBX providers for small businesses. Vendors compared include AccessLine, Aptela, Bandwidth, Covad, Global Phone, Packet 8, Speakeasy, Smoothstone and Vocalocity. This in-depth guide features side-by-side comparisons of multiple topics.
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Market Primer: SMB Phone Systems
To survive in today’s ever-changing business environment, it is imperative for a business to adopt the latest innovations in communication technology. Is the time ripe for replacing/upgrading your existing phone system? Which solution will best suit your business? Download this research report for insight into this market for potential buyers, decision makers and other stakeholders.
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Technology Briefs
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Buyer's Checklist: What to Ask Before Buying a Contact Center Solution
It’s true for any major investment in new technology: The time to ask questions is before you buy, not afterward. This comprehensive buyer’s checklist will help you ask the right questions of potential vendors and providers of call center solutions.
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Comparison Guide: Premise PBX for Small Businesses
This buyer's guide compares the functions and features of ten leading premise-based PBX providers for small businesses. Download it today to learn more about the price, ease of installation, and features of each solution.
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IP Phone Comparison Guide
Read this comparison guide for all the information you need to evaluate which IP phone solution is best for your organization. Compare the features of seven leading IP phone vendors: Nortel Networks, ShoreTel, Avaya, Siemens, Cisco Systems, Polycom, and AltiGen.
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Setting Up a Contact Call Center
There has never been a time when it was easier or more cost effective, to set up call center. This informative checklist provides guidance as you implement a software solution across your contact call center.
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Unified Communications Comparison Guide
Unified Communications enables organizations to communicate and collaborate more efficiently, more accurately and in real-time no matter the location. Read this technology brief to compare the features of eight leading UC vendors.
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Brochures
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Enterprise PBX Comparison Guide
VoIP News' in-depth comparison of leading Enterprise PBX Vendors including Avaya, Cisco and Shoretel covers features, services, pricing, support and more. This guide for customer premise equipment focuses on the needs of medium and large businesses.
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Large Enterprise PBX Comparison Guide
VoIP News' in-depth comparison of leading Enterprise PBX Vendors including Avaya, Cisco and Shoretel covers features, services, pricing, support and more. This guide for customer premise equipment focuses on the needs of medium and large businesses.
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The IP Phones Comparison Guide
This easy-to-read guide provides you with all the information that you need to evaluate which leading IP phone solution is best for your unique situation. Get all the facts - features, support, pricing, weight, and so on - as well as the inside scoop on which solutions work best for which businesses.
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The VoIP-News Call-Center Comparison Guide
So, you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs?
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