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White Paper
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Buyer's Checklist: Hosted PBX Service Plans
This informative white paper will help you understand the crucial questions and the information you need to understand before you buy. Read this paper to learn what questions you need to ask before committing to a hosted IP PBX provider.
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Call-Center Buyer's Guide
Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents.
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Checklist: Enterprise Unified Communications
This comprehensive buyer’s checklist will help you ask the right questions of potential vendors and providers of call center solutions. Read this white paper to find out what you need to know before making an important VoIP purchasing decision.
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Enterprise PBX Buyer's Guide
Planning a Unified Communications implementation across your enterprise? Read this white paper for a comprehensive "to-do" list for your IT and Operations staff. Your new UC system will be integrated without a hitch, saving you valuable time and staff effort.
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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
Are you getting the most out of your PBX system? Almost 100 percent of modern PBX systems come with the features mentioned in the following section. Surprisingly, many PBX system owners do not know these very basic features exist, let alone how to best use them.
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Research Report
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Hosted PBX Comparison Guide
VoIP-News compared the basic functions and features of seven of the leading Hosted PBX providers for small businesses. Vendors compared include AccessLine, Aptela, Bandwidth, Covad, Global Phone, Packet 8, Speakeasy, Smoothstone and Vocalocity. This in-depth guide features side-by-side comparisons of multiple topics.
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Brochure
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Enterprise PBX Comparison Guide
VoIP News' in-depth comparison of leading Enterprise PBX Vendors including Avaya, Cisco and Shoretel covers features, services, pricing, support and more. This guide for customer premise equipment focuses on the needs of medium and large businesses.
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Large Enterprise PBX Comparison Guide
VoIP News' in-depth comparison of leading Enterprise PBX Vendors including Avaya, Cisco and Shoretel covers features, services, pricing, support and more. This guide for customer premise equipment focuses on the needs of medium and large businesses.
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The IP Phones Comparison Guide
This easy-to-read guide provides you with all the information that you need to evaluate which leading IP phone solution is best for your unique situation. Get all the facts - features, support, pricing, weight, and so on - as well as the inside scoop on which solutions work best for which businesses.
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The VoIP-News Call-Center Comparison Guide
So, you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs?
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