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Company Name

InQuira
Contact Information Headquarters
900 Cherry Ave., 6th Floor
San Bruno, CA   94066
United States,
650-246-5000
650-246-5036
Website http://www.inquira.com
Business Description InQuira Inc. is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world employ InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self service, agent-assisted contact centers and knowledge intranets. Customers include American Express, Apple, eBay, Sprint, Symantec, T-Mobile and Yahoo!.
Product Description InQuira offers an integrated knowledge management platform that features natural language search, content management and analytics software components that enable organizations to develop the quality content users require, ensure it is accessible when and where it’s needed, and deliver a customer experience that advances business objectives.
Products
InQuira for Contact Centers
InQuira for Knowledge Applications
InQuira for Sales Intelligence
InQuira for Web Self-Service
InQuira On Demand
White Papers
Five Key Benefits of Knowledge Management in Customer Service
Seeking to improve the efficiency and effectiveness of customer service, leading enterprises have turned to knowledge management. This paper from InQuira outlines five key areas in which knowledge management enables customer service improvements, drawing tangible results from real-world customer deployments.
Company Type PRIVATE


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