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Retooling IT for the Mobile Workforce

Despite shrinking budgets and resource constraints, IT departments are confronted with escalating security concerns and the need to manage assets in an increasingly distributed environment. IT executives struggling to manage software across the enterprise face multiple challenges, including poor visibility into remote assets, the inability to ensure the security of PCs, and the failure to deliver satisfactory service to end users on a consistent and cost-effective basis.

Dell offers several cloud-optimized modular services to help minimize the risk of managing IT. These hosted solutions allow IT administrators to centrally manage PCs, reduce support costs, automate asset discovery, and monitor software usage while simplifying compliance and protecting sensitive information through data encryption and online backup. Built around a powerful and scalable SaaS platform, Dell Modular Services can be rapidly deployed with minimal up-front investment, all via a simple Internet connection.

whitePaper Essentials of Software Asset Management
With increased pressure on IT organizations to trim spending and maximize resources, strategically managing software inventory is an absolute must. In this white paper, discover best practices for developing and implementing an effective asset management program, including tips for conducting an IT asset inventory, establishing and enforcing software standards, and ensuring regulatory compliance.
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whitePaper A Practical Guide to Building a Patch Management Process
This guide will assist system administrators and IT managers who have been assigned the task or have identified the need to establish a patch management strategy. It details best practice approaches for implementing a sound patch management process and outlines methods to control and mitigate vulnerability risks within information systems.
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whitePaper Top 10 Things to Know About Data Protection
Data protection is fast becoming part of the IT arsenal to combat data loss/theft. It can significantly reduce the amount of damage done by the above and their associated costs. Download this white paper to learn the top 10 things you should know about data protection.
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whitePaper Impact of the Dramatic Increase in Devices on the Cost to Support
This IDC white paper describes the challenges that CIOs will face in coming years due to a dramatic increase in the number of devices that need to be maintained and managed.
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caseStudy Airport Insecurity: The Case of Lost Laptops
Everyday business travelers are putting the sensitive and confidential data of their organizations at risk when they travel through airports. Sponsored by Dell, Ponemon Institute conducted this study, Airport Insecurity: The Case of Lost Laptops to understand the current risks posed to sensitive and confidential data contained in the laptops of business travelers.
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technologyBrief SaaS Solutions for Remote Systems Management
IT teams have traditionally thought of Software as a Service (SaaS) as a way to speed delivery of business applications to users without expensive infrastructure costs. But a new class of on-demand services is emerging that enables IT organizations to take advantage of SaaS benefits for their own e-mail and systems management needs such as compliance, security and business continuity.
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researchReport The Future of SaaS and IT Infrastructure Management: A Survey of IT Decision Makers in North America
This report describes the results of a research project designed to explore the current and planned use of IT Infrastructure Management Solutions in North American companies, focusing on the role that the SaaS (Software as a Service) delivery model will play in the deployment of such solutions.
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researchReport Business Risk of a Lost Laptop: A Study of IT Practitioners
This study was conducted to understand the risks to organizations’ personal and confidential information as the number of lost or stolen employee-assigned laptops increases. Dell Corporation and Ponemon Institute also wanted to learn if there are significant differences in how companies in the United States, United Kingdom, Germany, France, Mexico and Brazil are addressing the business risk of lost laptops.
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