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A successful unified communications strategy goes beyond technology and devices. Unified communications connect people to people, allowing them to perform critical tasks and make valuable contributions in the fastest, richest way possible.
Unified Communications is the technology architecture that integrates a matrix of different communication types, providing a seamless communication system across multiple networks, applications and devices, such as:

Converged Networks
Telephony and Voice Over IP (VoIP)
Advanced Applications

Articles

Case Study: Replacing a Failing Voicemail and Phone System
Manchester College had phone and voicemail systems that had outlived their life expectancy and both systems had begun to experience serious issues, including intermittent failures.
Trend Advisory: Converged Communications
IP technologies allow companies to conduct transactions and support business processes around the clock, wherever their customers, employees and partners may be.
Case Study: Career-Builder Puts the Network into Employer/Candidate Networking
CareerBuilder IT Manager Ron Hayman knew the company had to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage.
White Paper: The Power of Converged Networks
By uniting voice, data and video on a single network, you can minimize maintenance costs while benefiting from the power of integrated communications.
White Paper: An Introduction to Networking and Unified Communications
Network infrastructures must provide dynamic and scalable services that not only deploy easily, but also allow businesses to add functionality as required.
Networking and Unified Communications Reference Guide
IT managers have an obligation to decrease the Total Cost of Ownership (TCO) and increase Return on Investment (ROI), while still meeting the functional challenges of the data center.
Case Study: Allied Solutions Moves IP Telephony System to CDW Data Center
Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer.
White Paper: IP Convergence: Get Connected
In order to successfully deploy a UC strategy, all the necessary steps must be taken to ensure that the system works as intended.
Case Study: Unified Communications Solution – Indiana University Medical Group
Learn how Indiana University Medical Group's in-house communications, customer service and productivity were vastly improved by adopting a unified communications solution.