CDW White Paper Sample

Whether at a desk, a branch office, working from home or connecting via cell phone, a staffer needs access to the same services and levels of functionality. Today’s combined advances in networking and UC allow the IT department to make it happen.

Advanced UC applications, for example, provide the real-time status and availability of other staff, including preferred methods of contact. With this level of presence, employees can quickly determine who is accessible and in what capacity.

Mobility solutions further extend the capabilities of the communications network beyond the confines of the organization environment. Regardless of location, mobility can provide presence and voice communications via smartphone technology as if the employee were physically in the office.

Video communications and desktop collaboration have also emerged as promising UC solutions. Both provide tremendous benefits. Keep in mind, 80-to-90 percent of human communication is based on visual queuing. So video serves as a logical extension of the UC network.