CWD White Paper Sample

Because of the facets it incorporates and combines, UC is a powerful and complete communications medium for organizations. It has unquestionably changed, for instance, the way organizations address all facets of connecting with work staff.

Whether sitting at a desk, residing at a branch office, working from home or connecting via cell phone, a staffer must have access to the same services and level of functionality. Today’s combined advances in networking and UC allow the IT staff to permit exactly such a scenario.

Advanced UC applications, for example, allow end users to see in real time the status and availability of other coworkers, including preferred methods of contact. With this level of insight, coworkers can quickly determine which fellow coworkers are accessible and in what capacity.

Mobility solutions further extend the capabilities of the communications network beyond the confines of the organizational environment. Regardless of location, mobility can provide presence and voice communications via smartphone technology as if a coworker were physically within the “brick and mortar” office.