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The really good news, though, is that IT professionals are on top of the challenges of supporting those mobile workers. They know they have to enable employees to work remotely and “on the go,” and they’re doing it with gusto. At the same time, however, they are deeply concerned about the security issues that mobile/remote work naturally brings with it. One of the major themes that emerged from our executive interviews is that IT management is totally on-board with supporting mobile work.

That wasn’t true even five years ago, when strenuous arguments were presented to prohibit this type of work, often citing the cost prohibitive nature of mobility options. No more. In fact, it appears that line managers now bring their needs and concerns to IT and ask for help. In our interviews we found the lingering resistance to adopting mobility technologies centered more in the corporate real estate function than anywhere else. In the words of another CIO: “Those guys in real estate just don’t get it.”

Data security and network management remain high on the list of priorities for IT executives. The top two IT challenges reported in our survey were “providing data and network security” (62%) and “maintaining the corporate network” (49%). But these issues are not seen as insurmountable.

A repeated theme we heard from just about all the CIO’s we spoke with is the drive toward connectivity standards. We know that connectivity at the different levels of network management is a complex technical issue. However, it’s one that IT managers are more than capable of handling when they work in collaboration with line managers who simply need to get the job done.