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Customer Satisfaction with E-mail Archiving Systems
from  Sunbelt Software

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White Paper

Description:
E-mail archiving is rapidly becoming a critical best practice for organizations of all sizes and across industries. Osterman Research surveyed organizations about a variety of e-mail archiving systems to understand overall satisfaction of their current system. The goal is to report on a variety of metrics related to archiving and vendor performance to help decision makers in their evaluation process.

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The target of SEA is to automate the archiving of both standard and special email formats with a simple configuration. The SEA Enterprise Manager takes care of the many archiving jobs with an intuitive, centralized console. Additional tools including the PST Fileimporter and Media administrator, reduce the daily backup of the Exchange database by up to 80%.

SEA continuously checks which archiving rule should be applied to each email saved in the Exchange Store. SEA extracts an email that is ready to be archived from the Exchange Store and replaces it with a link. This link is stored in a relational database (Oracle or Microsoft SQL Server) and serves as a reference to the new location in the archiving medium.

Emails are split and archived as separate contents (body text and attachments). The single instance storage provided in SEA ensures that emails and attachments are archived only once. The SEA Container Storage helps avoid data compression and the unnecessary fragmentation of storage media.

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