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Checklist: Enterprise Unified Communications
from  VoIP-News

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White Paper

Description:
This comprehensive buyer’s checklist will help you ask the right questions of potential vendors and providers of call center solutions. Read this white paper to find out what you need to know before making an important VoIP purchasing decision.

VoIP-News White Paper Sample

UC integrates a variety of communication applications onto a single platform including email, IM (instant messaging), voice, collaboration tools and voice and video conferencing. The goal is to create a simplified, streamlined experience for the end-user. In general, a UC platform is layered on top of existing telephony infrastructure, so no major overhaul is required. You can also roll out an end-to-end UC solution or deploy UC components individually, adding to the system as users need more features. This checklist will help you determine whether your company is ready to launch a UC solution or roll out individual UC applications, as well as assist you in managing the decision-making process and evaluating potential providers.

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