Trend Micro Case Study Sample

Trend Micro’s hosted security solutions have significantly improved Glide Computing’s ability to provide high-quality security support. “If I get a new client that is not using Trend Micro security, it is always a headache to address their security issues,” said Begley. “It’s difficult to figure out the problems, and I usually end up telling them that I’ll have to get back to them. That never happens with my customers that use Trend Micro. In fact, Worry-Free Remote Manager automatically notifies me of any issues and I can take care of them before they impact the customer. I always know about security issues before they cause a problem for my Trend Micro customers. I don’t get the call—I make the call and give them good news. I can tell them whenever they’ve had an attack, and explain how it was resolved. Supporting Trend Micro customers is 180-degrees different than supporting non-Trend Micro customers. In the end, I can share the results that make my customers feel good about selecting Trend Micro and about selecting Glide Computing. Security can be an ugly business, but with Trend Micro my customers avoid this ugliness. I’m continually amazed at how well Trend Micro security solutions stop threats.”