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Vorhees College
from NEC

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Case Study

Description:
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voohees College partnered with NEC.

NEC Case Study Sample

Kentopp estimates that UNIVERGE Sphericall is saving his college approximately 40 percent of what it used to spend on telecommunications, or about $8,000 per month. “We have far more features, far fewer telephone frustrations, less decision latency, and we have a state-of-the-art telephony system with advanced unified communications (UC) features,” he says. Kentopp mentions popular UC features:

  • Rich presence provided by Windows® Outlook calendaring integrated into UNIVERGE Sphericall’s Desktop presence. You know where they are and when they will be available.”
  • Unified messaging that allows users to drag-and-drop a voice message to a folder or forward a voice message to someone else. “This is phenomenal!” says Kentopp.
  • Instant messaging between desktops over UNIVERGE Sphericall Desktop client. “That is a hit, especially with Campus Security, Residential Life and our administrative assistants.”
  • Campus-wide address book. “The faculty loves the fact they can look up any student and click to dial. It saves them a lot of time.”
  • Full-featured phones with multi-line displays.