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Into the Cloud: Dell and Inovis
from Inovis

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Case Study

Description:
As a pioneer in the direct-to-customer PC market, Dell has one of the top supply chains in the world and is known for its build-to-order customization and on-time product delivery. But keeping its supply chain running smoothly took more than fine-tuning when the company decided to leverage and integrate original design manufacturers (ODMs) and greatly expand the number of global retail partners.

Inovis Case Study Sample

Dell’s trading partner IT group is tasked with providing services to thousands of constituents, including ODMs, retailers, and third-party logistics (3PL) providers. To help Dell govern service delivery, Inovis provided Dell with an IT Portfolio Management SaaS application as part of its cloud service to manage the flow of trading partner requests to IT group. This SaaS application not only tracks the flow of requests and projects, but also manages process governance and provides a way to charge-back the cost of services to the originating business unit. With the Inovis B2B integration services running on a cloud computing model, Dell is well equipped for the future

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