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Celent Model Insurer 2010: Case Studies of Effective Technology Use in Insurance
from FICO

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Case Study


Description:
Time-to-market is critical in today’s dynamic and competitive insurance markets. Celent research on the impact of product freshness has shown the positive impact of getting products to market faster.

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No two projects in the insurance industry look exactly the same, making it difficult to judge which ones qualify as model insurer components. The projects that rise to the top, however, tend to demonstrate a number of similar elements, a cross-section of best practices and quantifiable gains common across all model projects regardless of their particular category.

While this report does not present an exhaustive list of best practices or expected results, Celent has attempted to identify a number of the most important items. Any insurer striving to be a model insurer in its approach to an IT initiative should consider the following IT best practices. And any insurer looking to achieve model insurer results should plan in advance to measure the following business gains and returns on investment in a quantifiable way.

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