YouSendIt Case Study Sample

Wacom Technology Services Corp creates interactive pen and touch input devices for companies engaged in everything from product development and graphic design to the media and entertainment sectors. A subsidiary of Japan’s Wacom Company, LTD., with offices around the world, Wacom Technology Services Corp. employs more than 100 at its Vancouver, Wash., headquarters and satellite locations in North and South America.

The company’s headquarters creative studio serves as an internal creative agency for Wacom, developing packaging, marketing materials, advertising, Web site content and graphics, photos, event signage, and customer-care videos. The creative unit also prepares content for social media ad campaigns and point-of-purchase displays.

Creative Studio Manager Elizabeth Crawford Gilmore and her staff need to share these files internally as well as globally with partners, such as graphic software developers, outside agencies, printers and other service providers.