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Citizen Machinery Achieves Real Time Asset Management Accuracy with Hitachi IT Operations Director
from Hitachi Data Systems

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Case Study

Description:
With high tech skills honed in its original business of watch making, Citizen Machinery Co., Ltd., is a manufacturer of highly functional, ultra small, high precision tools. The company was challenged with improving efficiency in its IT asset management and Hitachi helped to address the issue with Hitachi IT Operations Director, which has contributed to the strengthening of both IT controls and security measures. The following case study chronicles Citizen Machinery’s journey of incorporating Hitachi IT Operations Director in their daily operations.

Hitachi Case Study Sample

An important factor in the choice of Hitachi IT Operations Director was the fact that it has an option of “agentless.” There is no need to install a software agent on a managed PC. This especially relevant to Citizen Machinery’s Design Departments, where CAD systems are in use and where the installation of other software may be forbidden on PCs.

Furthermore, in terms of cost performance, excellent results were observed with the IT Operations Director software. The company considered the price of the software itself to be reasonable, as well as the cost of the support required for system maintenance.

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