HP Software Research Report Sample
An integral part of ITSM is understanding what IT assets exist within the organization, who owns them, where they are located, and what they look like. Without a good understanding of what is installed, the assets can’t be managed. An Accurate, reliable inventory of hardware and software, regardless of purchase price, is foundational to all of the ITSM processes, and this data is usually collected and maintained by the centralized ITAM team in the centralized ITAM repository.