BMC Software Tech Brief Sample

For CIOs and IT leaders, becoming a “hero” within their organizations isn’t easy. On the one hand, companies have finally recognized the strategic importance of IT—to growth and profitability, to market competitiveness, and to customer engagement and satisfaction. As a result, many CIOs now have a seat at the executive table. But while CIOs have been called upon to deliver heroics, their traditional responsibilities remain a burden. CIOs are still responsible for keeping the machines running, the staff provisioned, the data secure, and everyone happy.

A critical mandate of IT is to “keep the lights on,” but that task has grown ever more challenging. IT must contend with an explosion of new devices: not only the wired phones and computers in office cubicles, but also all those smartphones in pockets and tablets in briefcases. If that isn’t enough, corporate data centers have become a maze of complex technologies. Virtualization has transformed one physical machine into multiple headaches. And on top of everything, compliance requirements have grown more stringent as well.