Intermedia White Paper Sample
Unified communications—where e-mail, IM, conferencing, and calendars are all accessible in one common interface— goes a long way toward creating a more flexible, more connected environment for all workers. Integrating these communication tools with business applications like document creation and knowledge management systems is the next logical step in boosting productivity and agility. A representative on a call, for example, could loop in a product expert or access sales databases seamlessly, if all the components were integrated.