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What to ask before you buy.

Before you begin to negotiate with a hosted PBX provider, you’ll want to gather some basic information about your current situation. Use this checklist to get organized:

• How many employees are in your organization?
• How many locations do you have that need VoIP service?
• How many remote or mobile users do you have that will not have a local office?
• What are your current broadband connection details — bandwidth, type, lines and so on? Make sure to have as much information available as possible, including current supplier and level of service.