NEC White Paper Sample

Often, workers are allowed to choose the wireless device that they will use for business purposes. Since there is little platform and operating system standardization between mobile devices and corporate networks, IT departments are forced to issue what is often a third phone number for many workers.

Furthermore, corporate end users and IT professionals are frustrated with the usability of current enterprise application delivery solutions for mobile handsets. In fact, when it comes to mobile access to enterprise applications, the IDI study shows that 76 percent of IT respondents believe that inadequate virtualization interfaces of mobile enterprise application delivery solutions is a barrier to adoption, and 15 percent of corporate end users said virtualization interfaces provided by the carrier or handset manufacturer are difficult or impossible to use.

With all these factors, deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations. As a benefit, UC applications that enhance mobility can provide a significant return on investment (ROI) through improved workforce productivity.