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How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You
from BoxTone

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White Paper

Description:
If your organization has invested substantially in smartphones running on the BlackBerry or ActiveSync mobile platforms, you’re likely under pressure to achieve economies of scale while maintaining a high quality of service. But before you can wring costs out of your mobile platform, you must calculate its actual Return on Investment and Total Cost of Ownership. This white paper shows you how.

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The benefits of a smartphone platform are well documented. For example, the seminal Ipsos Reid report “Analyzing the Return On Investment (ROI) of a BlackBerry Deployment” finds organizations:

  • see mobile users recover 60 minutes of new work time daily
  • enjoy a 38% increase in team-member efficiency
  • receive an annual productivity value of $15,000 per user
  • experience a 10x ROI – generating payback in under 5 months

But with these productivity gains has come the realization that mobile devices (the new desktop) are much more complex and costly to manage, largely due to the complex mix of new technology beyond IT’s traditional reach and the lack of internal mobility expertise. Mobile device annual growth rates in the 20- 30% range – plus a greater dependency on mobile applications and an increase in security and regulatory requirements – are only adding to the platform’s TCO.

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