Lionbridge Technologies White Paper

The ability of tenants to create custom views, data structures, and workflows is critical to the success of Software-as-a-Service. In this paper, we explore the variety of configurable options, typical technical challenges, and common approaches for optimizing SaaS configurability.

The most common approach to providing for tenant-based configurability in various areas of the application is to store the tenant specific configurability settings in meta-data. A “Tenant Meta- Data Management” service should also be part of the architecture. All the other services will interact with the Meta-Data Management service to adapt their functionality, based on the flexibility provided in each of the services.

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