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Hosting for Business Continuity in Times of Interruption
from UCN

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White Paper

Description:
This whitepaper will examine the case for hosted customer interaction centers, highlighting the ability of hosted service providers to deliver high levels of business continuity through resilient systems. In addition, a case study will illustrate how an organization can continue to provide an uncompromised level of service to its end-users during a period of business interruption.

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